Case studies

These cases show how we work when established companies face an important decision or change. Each one explains the starting point, the work we led and the result. Client identities and commercially sensitive details remain private.

Structuring three expansion paths for a market-leading wellness operator

Client profile

Market-leading private sauna rental business

Central Europe, 13 locations

Key outcomes

3 months from plan to launch

Market entry prepared and brought into operation

New market generating revenue

Local booking and marketing already producing sales

Repeatable franchise model established

Partner criteria and operating standards ready for future locations

Starting point

The company had proven demand, a strong brand and 13 locations across Central Europe. It was pursuing a new market, a wellness social club and a franchise model at the same time, but the three paths needed clearer sequencing and ownership.

Business review

We tested each growth path against commercial performance, operating capacity, management capacity and company data. The review confirmed strong demand, showed that the initiatives were at different stages of readiness and defined what needed to happen first.

Implementation

We built a 90-day execution plan and worked with the owner weekly. Highspace prepared the priority market entry, reshaped the social-club concept into a staged lower-investment plan and defined partner criteria and operating standards for future franchise locations.

Result

The company launched in the new market within three months and is generating revenue there. Franchise expansion now has a repeatable operating model, while the social-club concept is progressing through a staged plan.

Transforming production, management systems and commercial development

Client profile

Family-owned bespoke interiors manufacturer

Baltic States, more than 10 employees, one production site

Key outcomes

Project estimates and tenders prepared twice as fast

Digitised workflow from project enquiry to priced proposal

Production and delivery reliability improved

30% fewer communication-related errors and 20% fewer late deliveries

First projects won in 2 new markets

New segments and market development converted into first customer projects

Starting point

Commercial growth had begun to outpace the production and management systems behind it. New customer segments and international work required more consistent planning, clearer ownership and stronger operational and financial visibility.

Business review

We traced the business from enquiry and project estimation through drawings, capacity planning, production, delivery and margin. The review identified the workflows, roles, budgeting and management routines that needed to change.

Implementation

Highspace digitised the commercial and production workflows, introduced weekly planning and management reviews, clarified ownership and put financial budgeting into use. In parallel, we developed new customer segments, offer structure and sales infrastructure for local and international markets.

Result

Project estimates and tenders are now prepared twice as fast and proposal conversion has improved. Communication-related production errors fell by 30%, late deliveries by 20%, and shared planning improved capacity forecasting and visibility over workload, delivery risk, costs and margin. The first projects were won in two new markets.

Other engagements

Client profile

Logistics company

Key outcome

Translated a subscription model into an implementation plan and helped move new customers onto recurring contracts.

Client profile

European sauna manufacturer

Key outcome

Defined what needed to change in planning, capacity management and sales responsiveness, then set the implementation order.

Client profile

Healthcare company

Key outcome

Defined the processes and information requirements, configured the ERP system and brought it into operation.

Client profile

Early-stage startup

Key outcome

Defined the go-to-market strategy, launch sequence and first commercial decisions with the founders.

Work across industries

The technical context changes from one company to another. We focus on how the business wins customers, delivers its work and makes decisions, adding sector expertise when the work requires it.

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Relevant experience for what comes next

Tell us what the company is considering. We will be specific about which experience applies, where the risks differ and whether we are the right team to lead the work.

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